Frequently Asked Questions
Why Choose Lifeprints?
How do I order Promotional Products?
How soon will my order be delivered?
What forms of payment do you accept?
Lifeprints is a family-owned business that has grown largely on the strength of referrals by satisfied clients. We offer exceptional personal service, competitive pricing, and most of all, we do not compromise on quality.
Whether you are an individual, a small business owner, or a large corporation, you and your business are of special importance to us! Our service reflects this commitment.
How do I order promotional products?
Browse our website, beginning with our Product Catalogue Gateway, to select products that will serve your purpose;
Each online catalogue will open in a new browser window, making it easy for you to remain on our website while reviewing our gallery of products, all with ´custom´ possibilities for you!
Make a record of the Catalogue and Code/Style Number of the products that interest you. Be sure to select appropriate size, colour, and quantity;
Once you have selected products, send us your Name & Contact Details along with the complete Product Information just mentioned. Your options:
You can use our Online Order Form
You can send us an E-mail
You can Telephone (07) 3892 4488
You can Fax (07) 3892 4366
Please make sure to include the details of your logo decoration and indicate whether you will be sending us artwork or need help with design;
We will provide a written quotation, and advise you of delivery time for products you request. We can arrange samples for you to view if you need help in completing your selection;
Once you are ready to place your order, we will send you an Order Confirmation and Artwork approval form to sign and return by fax.
Let Lifeprints do the hard work for you! We will advise you of your impending delivery, prior to dispatch, and we will deliver your custom products direct to your specified location!
How soon will my order be delivered?
Lead times to produce your promotional items can vary. Most locally stocked and decorated items will take approximately 2 weeks.
We will confirm availability prior to accepting your order [occasionally, very popular products become temporarily unavailable].
We do everything possible to assure rapid processing and delivery of your order -- on time, every time!
What forms of payment do you accept?
Lifeprints accepts cash, cheque, Mastercard, Visa and direct deposit to our bank account. All orders are on a COD basis unless specified otherwise.
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